Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

In online shopping, offering the best customer relations is crucial to ensure people keep coming back. As competition ...

When you reach out to a company's customer service department, clearly explain your issue or question and provide relevant details, says Ayala of Gradient Insight. "This will help agents ...

Rayfield said he will start transitioning into the job in the “immediate future,” according to a message he sent employees of ...