Customer expectations continue to rise, as does competition; because of this, call center managers, and leadership must find ...

Alaminos City has opened its state-of-the-art 911 Command Center, designed to provide faster emergency response through ...

Lighthouse Works is proud to have helped develop the EquiVista app, which promises to make call center jobs more accessible ...

The ever-changing landscape of customer expectations warrants a robust and adaptable approach to customer service, and this ...

Increasing client satisfaction and advancing corporate growth in today’s quickly changing digital economy depends on call ...

We recently published a list of 11 Best Data Center Stocks To Buy According to Analysts. In this article, we are going to ...

KUBRA and Advanced Utility Systems proudly announce a strategic partnership to elevate customer experience. This partnership merges KUBRA's customer experience management solutions with the powerful ...

A research team primarily based at New York University (NYU) has achieved a breakthrough in ornithology and artificial ...

iReferral is advanced interoperability technology that allows the hospital's electronic medical record (EMR) platform, Epic, to deliver direct and secure electronic notification of patients who have ...

We recently published a list of 11 Best Data Center Stocks To Buy According to Analysts. In this article, we are going to ...

GE Aerospace will soon open the doors on its new Services Technology Acceleration Center, and the facility will be the ...